Business

The 2025 Montreal Auto Show, celebrating its 80th edition, promises a memorable experience with the return of prestigious brands and the debut of new manufacturers. With a revamped brand image and an inspiring slogan, “We only exist when we move forward,” the event reaffirms its central role in the Canadian automotive landscape.

Carrefour Pneus et Mécanique, led by the dynamic Alex Rainville, has proudly been crowned the winner of the prestigious GEM-CAR Next Generation Challenge. This competition, which brings together the best POINT S automotive repair shops, aims to reward innovative, dedicated, and high-performing businesses in a constantly evolving industry. The victory of Alex Rainville and his team is no accident. Renowned for their expertise and passion, they stood out thanks to their forward-thinking approach and deep commitment to continuous improvement. Carrefour Pneus et Mécanique has established itself as a model of excellence by combining cutting-edge technology, exceptional service quality, and active customer loyalty initiatives.

Mécanique Automobile F.B Inc., under the leadership of visionary Félix Bergeron, has proudly been crowned the winner of the GEM-CAR Next Generation Challenge. This prestigious competition, which brings together the top automotive repair shops across the OTOBOX network, highlights the most innovative, dedicated, and high-performing businesses in a rapidly evolving industry.

The automotive industry is evolving at breakneck speed, with vehicles becoming increasingly connected and sophisticated. Yet, behind this technological revolution lies a growing concern: the "VIN Lock" phenomenon. This practice of locking parts to a vehicle’s unique Vehicle Identification Number (VIN) presents a major challenge, particularly for independent repair shops and the aftermarket industry. Here's why this issue is at the forefront of professionals' concerns.

The profitability of an auto repair shop does not rely solely on mechanics' skills or customer satisfaction but also on optimized resource management and precise performance tracking. Measuring efficiency and production ratios helps to understand how the business operates and identify areas for improvement. Here's why and how.

To what extent are car dealerships required to ensure the availability of essential parts for vehicle usage? This issue was clarified in a recent decision by the Quebec Court in September 2024. An automobile owner filed a claim for $14,903.50 against her car dealership, alleging a five-month delay in the delivery of a radiator support, a critical component for the repair and operation of her vehicle. She argued that this delay caused her financial harm, necessitating the rental of another vehicle during the part’s unavailability. She claimed that her damages stemmed from the dealership’s failure to fulfill its obligation to ensure the availability of essential parts for the repair and operation of the vehicles it sells.

As a recruiter, you're constantly searching for the best talent to fill your vacancies. To capture candidates' attention, it’s crucial to craft complete and appealing job postings. Candidates are skilled at quickly scanning job descriptions to determine whether a position interests them. You have limited time to grab their attention and to stand out. Yet, many job postings fail to include salary information—even though it’s the detail candidates most often seek!

Consaul Auto Care, a trusted auto repair shop in Albany, NY, has seen remarkable improvements in operational efficiency and customer service since adopting the GEM-CAR’s business management solution. Co-owners Deborah Blacklock and Charles Eglin, who have been serving Albany drivers for over 37 years, transitioned from Mitchell1 Manager SE to GEM-CAR and have no regrets. This comprehensive business management solution has helped them streamline operations, from customer management and inventory control to financial management and digital inspections.